Refunds & Cancellations
How payments, cancellations and refunds work with Travel Premier Ltd.
When you pay, and when you travel
A non-refundable deposit confirms your booking. The full balance is due no later than 10 weeks before departure — so travel always takes place after full payment, usually weeks or months later. We confirm the amounts and dates in writing when you book. We accept payment by bank transfer, and by USDT on the Solana network from your booking page; card payment is currently unavailable.
Deposits
Your deposit is non-refundable.
Cancellation by you
Cancellation charges depend on how much notice you give before departure: 70 days or more — deposit only; 43–70 days — 40% of the total price; 29–42 days — 60%; 8–28 days — 80%; 7 days or less — 100%.
How refunds are paid
Any refund due after cancellation charges is paid to the person who paid, by the same method where possible, once we have received the money back from the airline, hotel or other supplier.
How to cancel or ask for a refund
Contact us in writing with your booking reference. We confirm the charge and the refund amount in writing before anything is cancelled.
Contact
020 3137 8781 · info@travelpremier.net · company number 12546387
Financial protection
Travel Premier Ltd is not an ATOL holder. The flights and flight-inclusive packages we sell are ATOL protected by the ATOL holders we book them through, and we sell as their approved agent. ATOL protection does not apply to other travel services, such as hotel-only bookings, transfers or visas. When you pay for an ATOL-protected booking you will be given an ATOL Certificate.
This page summarises our Terms & Conditions, which remain the binding wording.